The West Hotel & Spa Hanoi Room photoThe West Hotel & Spa Hanoi Room photoThe West Hotel & Spa Hanoi People photo

The West Hotel & Spa – A Favorite for Families in Hanoi

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Check rooms and rates
From$65 /night
Check-in
26Jun
Check-out
27Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

23 Hang Dao, Hanoi
-
Close to Hoan Kiem Lake
Perfect
9.0
8.8
/10
2.5
4.7
/5

Rooms & Amenities

The West Hotel & Spa offers 30 rooms with air conditioning, flat-screen TVs with satellite channels, minibars, and electric kettles. Select rooms include city views, balconies, or private patios. Bathrooms feature bidets, hairdryers, and free toiletries. Family rooms accommodate up to 4 adults with two double beds.

Dining Options

TheWest Restaurant serves Vietnamese and international dishes, including pho, grilled beef with lemongrass, and Australian rib-eye steak. Breakfast options include buffet, à la carte, and continental. Complimentary tea, coffee, and mineral water are provided daily in each room.

Leisure & Spa

TheWest Spa offers treatments like Four Hands Massage, Shiatsu, and Hot Stone Therapy. Guests can use free bikes to explore Hanoi. The hotel arranges tours to Halong Bay, Sapa, and Ninh Binh, including water puppet shows and cultural performances.

Location & Transport

Located in Hanoi's Old Quarter, the hotel is a 7-minute walk from Hoan Kiem Lake. Nearby attractions include Hanoi Night Market (0.5 km) and Hoa Lo Prison (0.5 km). Airport transfers cost $15-$55, depending on vehicle size.

Guest Services

Services include 24-hour concierge assistance, currency exchange, and tour bookings. Free Wi-Fi is available throughout the property. The hotel provides soundproof rooms, daily housekeeping, and wake-up calls. Laundry and ironing facilities are available on request.

“This hotel positions itself well for visitors keen on Hanoi's cultural heart. Its spa, a blend of traditional and modern therapies, struck me as a genuine highlight. While modestly priced, location within the Old Quarter adds considerable value.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Junior Suite Balcony
    2 persons
    30 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Deluxe Double Room City View
    2 persons
    25 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • Superior Double Room
    2 persons
    23 sq. feet
    1 King-size bed
    Air conditioning
    Shower
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar

Spa & Leisure

  • Live entertainment
  • Spa & wellness centre
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

The West Hotel & Spa Location

23 Hang Dao, Hanoi
Explore Hanoi
Explore Hanoi's Vibrant Surroundings
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Hoan Kiem Lake
Hoan Kiem Lake
7 minutes walking
A picturesque lake with a tranquil atmosphere, featuring the iconic Turtle Tower and scenic views perfect for a relaxing stroll.
Vietnam Military History Museum
Vietnam Military History Museum
20 minutes walking
A comprehensive museum showcasing Vietnam's military history, with impressive displays and free admission on special days.
Hoa Lo Prison
Hoa Lo Prison
7 minutes walking
A historical site known as the 'Hanoi Hilton,' which offers insights into Vietnam's past through informative exhibits and guided tours.
Saint Joseph Cathedral
Saint Joseph Cathedral
7 minutes walking
An impressive neo-Gothic cathedral that stands as a centerpiece of Hanoi, perfect for architecture enthusiasts and serene moments.
Hanoi Night Market
Hanoi Night Market
7 minutes walking
A bustling market held on weekends, offering local crafts, street food, and vibrant cultural experiences in the heart of the city.
Yoga at Ly Thai To Park
7 minutes walking
Outdoor yoga sessions in a serene park setting, perfect for relaxation and rejuvenation amidst the city's hustle and bustle.
Ag Cafe
2 minutes walking
Cozy café known for its vibrant atmosphere and delicious Vietnamese coffee, making it a great spot for lunch or light snacks.
New Day Restaurant
6 minutes walking
A casual dining spot specializing in authentic Vietnamese dishes, famed for its fresh ingredients and local flavors.
Trendy Bars in the Old Quarter
10 minutes walking
A lively area packed with atmospheric bars offering live music, cocktails, and a bustling nightlife scene for all ages.
Thang Long Water Puppet Theatre
20 minutes walking
An iconic cultural experience featuring traditional Vietnamese water puppetry, suitable for families and culture lovers alike.
Tips on navigating the city
  • City Centre
    Hanoi 3 min  ·  700 ft
  • Airports
    Noi Bai International (HAN) 39 min  ·  15.8 mi
    Cat Bi International (HPH) 174 min  ·  72.1 mi
  • Train
    Ha Noi Railway station 20 min  ·  1.0 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel The West & Spa provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Languages
English, Chinese, Korean, Thai
Number of rooms:
30

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 820 verified reviews
9.0 /10
Perfect
94 %
Recommend
Cleanliness
9.1/10
Comfort
9.1/10
Facilities
8.8/10
Free WiFi
9.6/10
Location
9.7/10
Staff
9.7/10
Value for money
9.2/10
Pros
Friendly staff
Central location
Fast laundry service
Cons
Hard bed
Cold breakfast food
No outside window
Guest reviews
based on 1355 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About The West Hotel & Spa
What is the distance from The West Hotel & Spa to Noi Bai International Airport?
The hotel is located 24 km from Noi Bai International Airport.
What popular attractions are close to The West Hotel & Spa?
Nearby attractions include Thang Long Water Puppet Theater (0.5 km), Hanoi Old City Gate (0.5 km), and Hoan Kiem Lake (1 km).
What are the check-in and check-out times at The West Hotel & Spa?
Check-in is at 14:00 and check-out is at 12:00.
Does The West Hotel & Spa have on-site dining options?
The hotel features a restaurant that offers buffet, American, and Asian breakfast options.
What amenities are included in the rooms at The West Hotel & Spa?
Rooms include air conditioning, a flat-screen TV with satellite channels, a refrigerator, an electric kettle, a bidet, and free toiletries.
What services does The West Hotel & Spa offer for business travelers?
The hotel provides a 24-hour front desk, concierge services, and room service.
What nearby dining options are available from The West Hotel & Spa?
Nearby restaurants include Cai Mam Vietnamese Restaurant (0.5 km), Viet Deli Restaurant (0.5 km), and Hanoi Night Market (0.5 km).
What extra services does The West Hotel & Spa provide for guests?
The hotel offers a paid airport shuttle service, luggage storage, and currency exchange.
What kind of breakfast is served at The West Hotel & Spa?
A buffet, American, or Asian breakfast can be enjoyed at the hotel.

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Check-in
26Jun
Check-out
27Jun
Rooms and Guests2 Guests, 1 Room